{"id":2,"date":"2026-04-22T07:27:27","date_gmt":"2026-04-22T07:27:27","guid":{"rendered":"http:\/\/www.capstone-performance.fr\/?page_id=2"},"modified":"2026-04-22T12:30:18","modified_gmt":"2026-04-22T12:30:18","slug":"ccv","status":"publish","type":"page","link":"https:\/\/www.capstone-performance.fr\/index.php\/ccv\/","title":{"rendered":"CGV"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"fr\" style=\"background:#0F0F0F;background-color:#0F0F0F;color:#F5F2EC;\">\n<head>\n<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<title>Conditions G\u00e9n\u00e9rales de Vente \u00b7 Capstone Performance<\/title>\n<meta name=\"robots\" content=\"noindex\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cormorant+Garamond:ital,wght@0,300;0,400;0,500;1,300;1,400&#038;family=Inter:wght@300;400;500&#038;display=swap\" rel=\"stylesheet\">\n<style>\n  *, *::before, *::after { box-sizing: border-box; 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} }\n\n  .sig-card {\n    padding: 32px;\n    border: 1px solid rgba(201,168,76,0.15);\n    background: rgba(255,255,255,0.015);\n  }\n  .sig-card .sig-title {\n    font-size: 0.65rem;\n    letter-spacing: 0.22em;\n    text-transform: uppercase;\n    color: var(--gold);\n    margin-bottom: 16px;\n  }\n  .sig-line {\n    border-bottom: 1px solid rgba(245,242,236,0.15);\n    margin: 20px 0 6px;\n    height: 32px;\n  }\n  .sig-label { font-size: 0.72rem; color: rgba(245,242,236,0.3); }\n\n  \/* \u2500\u2500\u2500 SCROLLBAR \u2500\u2500\u2500 *\/\n  ::-webkit-scrollbar { width: 4px; }\n  ::-webkit-scrollbar-track { background: #0F0F0F; }\n  ::-webkit-scrollbar-thumb { background: var(--gold-dark); }\n<\/style>\n<\/head>\n<body style=\"background:#0F0F0F;background-color:#0F0F0F;color:#F5F2EC;min-height:100vh;width:100%;margin:0;padding:0;\">\n\n<!-- HEADER -->\n<header>\n  <a href=\"https:\/\/www.capstone-performance.fr\" class=\"logo\">\n    <svg viewBox=\"0 0 80 80\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n      <path d=\"M72 8H8V36\" stroke=\"#C9A84C\" stroke-width=\"7\" stroke-linecap=\"square\"\/>\n      <path d=\"M8 44V72H72\" stroke=\"#C9A84C\" stroke-width=\"7\" stroke-linecap=\"square\"\/>\n    <\/svg>\n    <div class=\"logo-text\">\n      <div class=\"brand\">CAPSTONE<\/div>\n      <div class=\"sub\">Performance<\/div>\n    <\/div>\n  <\/a>\n  <a href=\"https:\/\/www.capstone-performance.fr\" class=\"back-link\">\n    <svg viewBox=\"0 0 14 14\"><path d=\"M9 2L4 7l5 5\"\/><\/svg>\n    Retour au site\n  <\/a>\n<\/header>\n\n<!-- HERO -->\n<div class=\"page-hero\">\n  <div class=\"page-eyebrow\">Documents contractuels<\/div>\n  <h1 class=\"page-title\">Conditions G\u00e9n\u00e9rales de Vente<\/h1>\n  <p class=\"page-sub\">Prestations de conseil et d&rsquo;accompagnement<\/p>\n  <p class=\"page-meta\">Version 1.0 \u2014 Janvier 2026<\/p>\n<\/div>\n\n<!-- IDENTITY -->\n<div class=\"identity\">\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Prestataire<\/span>\n    <span class=\"identity-value\">HOLDING PHBASSIE \u2014 Philippe BASSI\u00c9, Pr\u00e9sident<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Forme juridique<\/span>\n    <span class=\"identity-value\">Soci\u00e9t\u00e9 par Actions Simplifi\u00e9e (SAS)<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">SIRET<\/span>\n    <span class=\"identity-value\">93787668800014<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">RCS<\/span>\n    <span class=\"identity-value\">937 876 688 R.C.S. Toulouse<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Capital social<\/span>\n    <span class=\"identity-value\">5 000 \u20ac<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Si\u00e8ge social<\/span>\n    <span class=\"identity-value\">58 Chemin de Fontane \u2014 31410 Le Fauga<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Contact<\/span>\n    <span class=\"identity-value\"><a href=\"mailto:philippe.bassie@capstone-performance.fr\">philippe.bassie@capstone-performance.fr<\/a><\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">Activit\u00e9<\/span>\n    <span class=\"identity-value\">Conseil en organisation, performance op\u00e9rationnelle et accompagnement de dirigeants<\/span>\n  <\/div>\n  <div class=\"identity-row\">\n    <span class=\"identity-label\">R\u00e9gime TVA<\/span>\n    <span class=\"identity-value\">Assujetti \u00e0 la TVA \u2014 num\u00e9ro communiqu\u00e9 sur devis<\/span>\n  <\/div>\n<\/div>\n\n<!-- CONTENT -->\n<div class=\"content\">\n\n  <!-- Art. 1 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 1<\/div>\n    <h2>Objet et champ d&rsquo;application<\/h2>\n    <p>Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s&rsquo;appliquent \u00e0 l&rsquo;ensemble des prestations de conseil et d&rsquo;accompagnement propos\u00e9es par Philippe BASSI\u00c9, exer\u00e7ant sous l&rsquo;enseigne commerciale <strong>CAPSTONE PERFORMANCE<\/strong>, ci-apr\u00e8s d\u00e9nomm\u00e9 \u00ab le Prestataire \u00bb.<\/p>\n    <p>Elles constituent le socle unique de la relation commerciale et pr\u00e9valent sur tout autre document du Client, sauf d\u00e9rogation expresse, \u00e9crite et sign\u00e9e par le Prestataire. Toute commande implique l&rsquo;acceptation pleine et enti\u00e8re des pr\u00e9sentes CGV.<\/p>\n    <p>Ces CGV sont destin\u00e9es aux professionnels (dirigeants, g\u00e9rants, entrepreneurs individuels, soci\u00e9t\u00e9s) agissant dans le cadre de leur activit\u00e9 professionnelle. Elles ne s&rsquo;appliquent pas aux consommateurs au sens du Code de la consommation.<\/p>\n  <\/div>\n\n  <!-- Art. 2 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 2<\/div>\n    <h2>Description des prestations<\/h2>\n    <p>Le Prestataire propose les services suivants, d\u00e9taill\u00e9s dans chaque devis ou proposition commerciale :<\/p>\n\n    <h3>2.1 Audit Flash<\/h3>\n    <p>Diagnostic initial structur\u00e9 de l&rsquo;activit\u00e9 du Client, r\u00e9alis\u00e9 en une s\u00e9ance de travail (90 minutes environ) suivie d&rsquo;une restitution \u00e9crite remise dans les 48 heures ouvr\u00e9es. L&rsquo;Audit Flash constitue un pr\u00e9alable recommand\u00e9 \u00e0 toute mission d&rsquo;accompagnement. Son montant est imputable sur la phase d&rsquo;accompagnement souscrite dans les 30 jours suivants.<\/p>\n\n    <h3>2.2 Phase 1 \u2014 Reprendre la main<\/h3>\n    <p>Mission d&rsquo;accompagnement intensive visant \u00e0 r\u00e9tablir la ma\u00eetrise op\u00e9rationnelle, financi\u00e8re ou organisationnelle. Comprend un diagnostic approfondi, la d\u00e9finition d&rsquo;un plan d&rsquo;action prioritaire et un accompagnement \u00e0 la mise en \u0153uvre initiale. Dur\u00e9e et rythme d\u00e9finis dans le devis.<\/p>\n\n    <h3>2.3 Phase 2 \u2014 Transformer &#038; ancrer<\/h3>\n    <p>Mission de transformation durable visant \u00e0 structurer les processus, d\u00e9velopper l&rsquo;autonomie des \u00e9quipes, am\u00e9liorer la performance op\u00e9rationnelle et financi\u00e8re, et ancrer les changements dans la dur\u00e9e. Tarification mensuelle.<\/p>\n\n    <h3>2.4 Phase 3 \u2014 Tenir le cap<\/h3>\n    <p>Mission de suivi strat\u00e9gique permettant de consolider les acquis, d&rsquo;assurer la continuit\u00e9 du pilotage et d&rsquo;anticiper les \u00e9volutions. Format all\u00e9g\u00e9, adapt\u00e9 \u00e0 un Client ayant d\u00e9j\u00e0 b\u00e9n\u00e9fici\u00e9 d&rsquo;une phase d&rsquo;accompagnement. Tarification mensuelle.<\/p>\n\n    <h3>2.5 Prestations sp\u00e9cifiques<\/h3>\n    <p>Toute prestation ponctuelle (atelier, formation, analyse cibl\u00e9e, conseil ad hoc) fait l&rsquo;objet d&rsquo;un devis particulier. Les pr\u00e9sentes CGV s&rsquo;y appliquent de plein droit sauf stipulation contraire dans le devis.<\/p>\n  <\/div>\n\n  <!-- Art. 3 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 3<\/div>\n    <h2>Formation du contrat<\/h2>\n    <p>Toute mission d\u00e9bute par la transmission par le Prestataire d&rsquo;un devis ou d&rsquo;une proposition d&rsquo;accompagnement au Client. Ce document pr\u00e9cise notamment :<\/p>\n    <ul>\n      <li>La nature et le p\u00e9rim\u00e8tre de la mission<\/li>\n      <li>Le nombre de s\u00e9ances de travail pr\u00e9vues et leur format<\/li>\n      <li>Le calendrier indicatif<\/li>\n      <li>Le prix HT et TTC<\/li>\n      <li>Les modalit\u00e9s de paiement<\/li>\n      <li>Les \u00e9ventuelles conditions suspensives<\/li>\n    <\/ul>\n    <p>Le contrat est form\u00e9 lors de la r\u00e9ception par le Prestataire du devis sign\u00e9, accompagn\u00e9 du r\u00e8glement de l&rsquo;acompte pr\u00e9vu. Toute commande vaut acceptation sans r\u00e9serve des pr\u00e9sentes CGV.<\/p>\n    <p>Le Prestataire se r\u00e9serve le droit de refuser toute mission incompatible avec ses engagements en cours, ses valeurs professionnelles ou les exigences l\u00e9gales et d\u00e9ontologiques applicables.<\/p>\n  <\/div>\n\n  <!-- Art. 4 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 4<\/div>\n    <h2>Tarifs et conditions financi\u00e8res<\/h2>\n\n    <h3>4.1 Prix<\/h3>\n    <p>Les tarifs sont exprim\u00e9s en euros hors taxes (HT). La TVA applicable est celle en vigueur au jour de l&rsquo;\u00e9mission de la facture. Les prix sont fermes et non r\u00e9visables pendant la dur\u00e9e de la mission, sauf accord \u00e9crit entre les parties.<\/p>\n    <p>Toute prestation non pr\u00e9vue au devis initial fera l&rsquo;objet d&rsquo;un avenant tarifaire soumis \u00e0 l&rsquo;accord pr\u00e9alable \u00e9crit du Client avant ex\u00e9cution.<\/p>\n\n    <h3>4.2 Acompte<\/h3>\n    <p>Une mission n\u00e9cessitant plus d&rsquo;une s\u00e9ance de travail donne lieu au versement d&rsquo;un acompte de <strong>30 % du montant total HT<\/strong> \u00e0 la commande. Cet acompte est non remboursable en cas de r\u00e9siliation \u00e0 l&rsquo;initiative du Client, sauf cas de force majeure d\u00fbment justifi\u00e9.<\/p>\n    <p>Pour l&rsquo;Audit Flash, le r\u00e8glement int\u00e9gral est d\u00fb \u00e0 la commande.<\/p>\n\n    <h3>4.3 Facturation et paiement<\/h3>\n    <p>Les prestations font l&rsquo;objet d&rsquo;une facturation selon le rythme d\u00e9fini au devis :<\/p>\n    <ul>\n      <li><strong>Audit Flash<\/strong> : facture unique, paiement \u00e0 la commande<\/li>\n      <li><strong>Phases d&rsquo;accompagnement \u00e0 tarification mensuelle<\/strong> : facturation le premier jour ouvr\u00e9 de chaque mois<\/li>\n      <li><strong>Missions \u00e0 dur\u00e9e d\u00e9finie<\/strong> : facturation selon jalons d\u00e9finis au devis<\/li>\n    <\/ul>\n    <p>Les factures sont payables \u00e0 r\u00e9ception, par virement bancaire, dans un d\u00e9lai maximum de <strong>15 jours calendaires<\/strong>.<\/p>\n    <div class=\"warning-block\">\n      <p>En cas de retard de paiement, des p\u00e9nalit\u00e9s de retard seront automatiquement exigibles, sans mise en demeure pr\u00e9alable, au taux d&rsquo;int\u00e9r\u00eat l\u00e9gal major\u00e9 de 5 points. Une indemnit\u00e9 forfaitaire de recouvrement de <strong>40 \u20ac<\/strong> sera \u00e9galement due (art. D. 441-5 du Code de commerce).<\/p>\n    <\/div>\n\n    <h3>4.4 Imputation de l&rsquo;Audit Flash<\/h3>\n    <p>Si le Client souscrit une Phase 1 dans les <strong>30 jours calendaires<\/strong> suivant la r\u00e9alisation de l&rsquo;Audit Flash, le montant r\u00e9gl\u00e9 au titre de l&rsquo;Audit Flash est d\u00e9duit de la premi\u00e8re facture de la Phase 1.<\/p>\n  <\/div>\n\n  <!-- Art. 5 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 5<\/div>\n    <h2>Obligations des parties<\/h2>\n\n    <h3>5.1 Obligations du Prestataire<\/h3>\n    <p>Le Prestataire s&rsquo;engage \u00e0 :<\/p>\n    <ul>\n      <li>R\u00e9aliser les prestations avec diligence, professionnalisme et en toute ind\u00e9pendance<\/li>\n      <li>Affecter \u00e0 la mission le temps et les ressources d\u00e9finis au devis<\/li>\n      <li>Remettre les livrables dans les d\u00e9lais convenus<\/li>\n      <li>Maintenir une confidentialit\u00e9 absolue sur les informations communiqu\u00e9es par le Client<\/li>\n      <li>Informer le Client sans d\u00e9lai de toute difficult\u00e9 susceptible d&rsquo;affecter la bonne ex\u00e9cution de la mission<\/li>\n    <\/ul>\n    <div class=\"info-block\">\n      <p>Le Prestataire est soumis \u00e0 une <strong>obligation de moyens et non de r\u00e9sultat<\/strong>. Aucun engagement sur des indicateurs de performance chiffr\u00e9s (chiffre d&rsquo;affaires, rentabilit\u00e9, etc.) ne peut \u00eatre garanti, sauf stipulation expresse et particuli\u00e8re dans le devis.<\/p>\n    <\/div>\n\n    <h3>5.2 Obligations du Client<\/h3>\n    <p>Le Client s&rsquo;engage \u00e0 :<\/p>\n    <ul>\n      <li>Fournir en temps utile les informations, documents et acc\u00e8s n\u00e9cessaires \u00e0 la bonne ex\u00e9cution de la mission<\/li>\n      <li>Garantir l&rsquo;exactitude et l&rsquo;exhaustivit\u00e9 des informations transmises<\/li>\n      <li>D\u00e9signer un interlocuteur unique disposant des pouvoirs de d\u00e9cision n\u00e9cessaires<\/li>\n      <li>Respecter les engagements de disponibilit\u00e9 d\u00e9finis dans le calendrier de la mission<\/li>\n      <li>R\u00e9gler les factures dans les d\u00e9lais convenus<\/li>\n    <\/ul>\n    <p>\u00c0 d\u00e9faut, le Prestataire sera autoris\u00e9 \u00e0 suspendre l&rsquo;ex\u00e9cution de la mission sans pr\u00e9judice de son droit \u00e0 percevoir la r\u00e9mun\u00e9ration pour les prestations d\u00e9j\u00e0 r\u00e9alis\u00e9es.<\/p>\n  <\/div>\n\n  <!-- Art. 6 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 6<\/div>\n    <h2>Confidentialit\u00e9<\/h2>\n    <p>Chacune des parties s&rsquo;engage \u00e0 conserver confidentielles toutes les informations, donn\u00e9es et documents de nature sensible ou commerciale dont elle aura eu connaissance dans le cadre de la mission, pendant toute la dur\u00e9e de la relation contractuelle et pendant <strong>cinq (5) ans<\/strong> apr\u00e8s son terme.<\/p>\n    <p>Cette obligation ne s&rsquo;applique pas aux informations qui :<\/p>\n    <ul>\n      <li>Sont ou deviennent publiques sans faute de la partie r\u00e9ceptrice<\/li>\n      <li>\u00c9taient d\u00e9j\u00e0 connues de la partie r\u00e9ceptrice avant la mission<\/li>\n      <li>Ont \u00e9t\u00e9 re\u00e7ues l\u00e9gitimement d&rsquo;un tiers non soumis \u00e0 une obligation de confidentialit\u00e9<\/li>\n      <li>Doivent \u00eatre divulgu\u00e9es en vertu d&rsquo;une obligation l\u00e9gale ou d&rsquo;une d\u00e9cision judiciaire<\/li>\n    <\/ul>\n    <p>Cette obligation s&rsquo;applique \u00e0 l&rsquo;ensemble du personnel, collaborateurs et sous-traitants \u00e9ventuels des parties.<\/p>\n  <\/div>\n\n  <!-- Art. 7 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 7<\/div>\n    <h2>Protection des donn\u00e9es personnelles<\/h2>\n    <p>Dans le cadre de l&rsquo;ex\u00e9cution de ses prestations, le Prestataire est amen\u00e9 \u00e0 collecter et traiter des donn\u00e9es \u00e0 caract\u00e8re personnel relatives au Client et \u00e0 ses collaborateurs, conform\u00e9ment au RGPD et \u00e0 la loi Informatique et Libert\u00e9s.<\/p>\n    <p>Les donn\u00e9es collect\u00e9es (nom, pr\u00e9nom, coordonn\u00e9es professionnelles, informations relatives \u00e0 l&rsquo;activit\u00e9) sont trait\u00e9es aux fins exclusives de l&rsquo;ex\u00e9cution de la mission et de la gestion de la relation commerciale. Elles ne sont pas transmises \u00e0 des tiers sans accord expr\u00e8s du Client.<\/p>\n    <div class=\"info-block\">\n      <p>Le Client dispose d&rsquo;un droit d&rsquo;acc\u00e8s, de rectification, d&rsquo;effacement et de portabilit\u00e9 de ses donn\u00e9es, qu&rsquo;il peut exercer \u00e0 l&rsquo;adresse : <a href=\"mailto:philippe.bassie@capstone-performance.fr\">philippe.bassie@capstone-performance.fr<\/a>. En cas de r\u00e9clamation, le Client peut saisir la CNIL.<\/p>\n    <\/div>\n  <\/div>\n\n  <!-- Art. 8 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 8<\/div>\n    <h2>Propri\u00e9t\u00e9 intellectuelle<\/h2>\n    <p>Le Prestataire reste seul titulaire des droits de propri\u00e9t\u00e9 intellectuelle attach\u00e9s aux m\u00e9thodes, outils, mod\u00e8les, r\u00e9f\u00e9rentiels et savoir-faire qu&rsquo;il d\u00e9veloppe et utilise dans le cadre de ses missions.<\/p>\n    <p>Les livrables remis au Client (diagnostics, plans d&rsquo;action, synth\u00e8ses, outils personnalis\u00e9s) lui sont c\u00e9d\u00e9s \u00e0 titre de <strong>licence d&rsquo;usage non exclusive<\/strong>, \u00e0 l&rsquo;issue du r\u00e8glement int\u00e9gral de la mission correspondante. Le Client s&rsquo;interdit de revendre, diffuser ou sous-licencier ces documents \u00e0 des tiers sans accord \u00e9crit du Prestataire.<\/p>\n    <p>Le Prestataire se r\u00e9serve le droit de mentionner la r\u00e9alisation de la mission dans ses r\u00e9f\u00e9rences commerciales, sous r\u00e9serve de ne divulguer aucune information confidentielle. Le Client peut s&rsquo;y opposer express\u00e9ment et par \u00e9crit.<\/p>\n  <\/div>\n\n  <!-- Art. 9 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 9<\/div>\n    <h2>Ind\u00e9pendance et absence de lien de subordination<\/h2>\n    <p>HOLDING PHBASSIE agit en qualit\u00e9 de <strong>prestataire ind\u00e9pendant<\/strong>. Les pr\u00e9sentes CGV et le contrat qui en d\u00e9coule ne constituent en aucun cas un contrat de travail, ni n&#8217;emportent de lien de subordination entre le Client et HOLDING PHBASSIE ou son Pr\u00e9sident.<\/p>\n    <p>Le Prestataire est libre de travailler simultan\u00e9ment pour d&rsquo;autres clients, sous r\u00e9serve de respecter ses engagements en mati\u00e8re de confidentialit\u00e9 et d&rsquo;absence de conflit d&rsquo;int\u00e9r\u00eats. En cas de conflit d&rsquo;int\u00e9r\u00eats potentiel, le Prestataire en informe le Client sans d\u00e9lai.<\/p>\n  <\/div>\n\n  <!-- Art. 10 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 10<\/div>\n    <h2>Limitation de responsabilit\u00e9<\/h2>\n    <p>La responsabilit\u00e9 du Prestataire ne peut \u00eatre engag\u00e9e qu&rsquo;en cas de faute prouv\u00e9e dans l&rsquo;ex\u00e9cution de ses obligations. Elle est en tout \u00e9tat de cause <strong>limit\u00e9e au montant HT des sommes effectivement encaiss\u00e9es<\/strong> au titre de la mission concern\u00e9e.<\/p>\n    <p>Le Prestataire ne saurait \u00eatre tenu responsable :<\/p>\n    <ul>\n      <li>Des d\u00e9cisions strat\u00e9giques, op\u00e9rationnelles ou financi\u00e8res prises par le Client sous sa seule responsabilit\u00e9<\/li>\n      <li>Des informations inexactes, incompl\u00e8tes ou tardives transmises par le Client<\/li>\n      <li>Des r\u00e9sultats \u00e9conomiques ou financiers de l&rsquo;entreprise du Client<\/li>\n      <li>Des pr\u00e9judices indirects, pertes d&rsquo;exploitation ou manques \u00e0 gagner<\/li>\n      <li>Des cons\u00e9quences de faits ind\u00e9pendants de sa volont\u00e9 (force majeure, d\u00e9faillance de tiers, etc.)<\/li>\n    <\/ul>\n    <div class=\"warning-block\">\n      <p>Le Client reconna\u00eet que les recommandations \u00e9mises constituent des avis professionnels \u00e9clair\u00e9s et <strong>non des conseils juridiques, fiscaux ou financiers r\u00e9glement\u00e9s<\/strong>. Pour ces mati\u00e8res, le recours \u00e0 des professionnels habilit\u00e9s (avocat, expert-comptable, notaire, CIF) reste de la responsabilit\u00e9 du Client.<\/p>\n    <\/div>\n    <p>Le Prestataire est couvert par une assurance <strong>Responsabilit\u00e9 Civile Professionnelle (RC Pro)<\/strong>. Une attestation d&rsquo;assurance en cours de validit\u00e9 peut \u00eatre fournie sur demande expresse du Client.<\/p>\n  <\/div>\n\n  <!-- Art. 11 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 11<\/div>\n    <h2>R\u00e9siliation et fin de mission<\/h2>\n\n    <h3>11.1 R\u00e9siliation \u00e0 l&rsquo;initiative du Client<\/h3>\n    <p>Pour les missions \u00e0 dur\u00e9e d\u00e9termin\u00e9e, le Client peut r\u00e9silier la mission moyennant un <strong>pr\u00e9avis \u00e9crit de 15 jours calendaires<\/strong>. Les s\u00e9ances r\u00e9alis\u00e9es et les livrables remis restent dus et seront factur\u00e9s prorata temporis. L&rsquo;acompte vers\u00e9 reste acquis au Prestataire.<\/p>\n    <p>Pour les missions \u00e0 tarification mensuelle (Phases 2 et 3), le Client peut mettre fin \u00e0 la mission en respectant un <strong>pr\u00e9avis d&rsquo;un mois calendaire<\/strong> notifi\u00e9 par \u00e9crit (e-mail avec accus\u00e9 de r\u00e9ception suffisant). La p\u00e9riode en cours est due int\u00e9gralement.<\/p>\n\n    <h3>11.2 R\u00e9siliation \u00e0 l&rsquo;initiative du Prestataire<\/h3>\n    <p>Le Prestataire peut r\u00e9silier la mission en cas de :<\/p>\n    <ul>\n      <li>Manquement grave ou r\u00e9p\u00e9t\u00e9 du Client \u00e0 ses obligations contractuelles ou financi\u00e8res<\/li>\n      <li>Retard de paiement sup\u00e9rieur \u00e0 15 jours apr\u00e8s relance rest\u00e9e sans suite<\/li>\n      <li>Situation rendant la poursuite de la mission incompatible avec les exigences d\u00e9ontologiques ou d&rsquo;ind\u00e9pendance du Prestataire<\/li>\n    <\/ul>\n\n    <h3>11.3 Suspension<\/h3>\n    <p>En cas de retard de paiement non r\u00e9gularis\u00e9 sous <strong>8 jours ouvr\u00e9s<\/strong> apr\u00e8s relance, le Prestataire se r\u00e9serve le droit de suspendre l&rsquo;ex\u00e9cution de la mission, sans pr\u00e9judice de son droit \u00e0 la r\u00e9mun\u00e9ration pour les prestations d\u00e9j\u00e0 r\u00e9alis\u00e9es.<\/p>\n  <\/div>\n\n  <!-- Art. 12 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 12<\/div>\n    <h2>Clause de non-sollicitation<\/h2>\n    <p>Pendant la dur\u00e9e de la mission et pendant une p\u00e9riode de <strong>12 mois<\/strong> suivant sa cl\u00f4ture, le Client s&rsquo;engage \u00e0 ne pas recruter directement ou indirectement, ni \u00e0 solliciter les services en qualit\u00e9 de salari\u00e9 ou de prestataire exclusif, du Prestataire ou de toute personne ayant particip\u00e9 \u00e0 la r\u00e9alisation de la mission.<\/p>\n    <div class=\"info-block\">\n      <p>En cas de violation, le Client sera redevable d&rsquo;une indemnit\u00e9 forfaitaire correspondant \u00e0 <strong>12 mois<\/strong> de la valeur mensuelle moyenne de la mission concern\u00e9e, sans pr\u00e9judice des dommages et int\u00e9r\u00eats que pourrait r\u00e9clamer le Prestataire.<\/p>\n    <\/div>\n  <\/div>\n\n  <!-- Art. 13 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 13<\/div>\n    <h2>Force majeure<\/h2>\n    <p>Ni l&rsquo;une ni l&rsquo;autre des parties ne sera tenue pour responsable des manquements r\u00e9sultant d&rsquo;un \u00e9v\u00e9nement de force majeure au sens de l&rsquo;article 1218 du Code civil (catastrophes naturelles, \u00e9pid\u00e9mies, d\u00e9cisions gouvernementales, gr\u00e8ves g\u00e9n\u00e9rales, etc.).<\/p>\n    <p>La partie touch\u00e9e en informe l&rsquo;autre dans les meilleurs d\u00e9lais. Si l&#8217;emp\u00eachement exc\u00e8de <strong>30 jours calendaires<\/strong>, chaque partie pourra r\u00e9silier la mission en cours sans indemnit\u00e9, sous r\u00e9serve du r\u00e8glement des prestations d\u00e9j\u00e0 r\u00e9alis\u00e9es.<\/p>\n  <\/div>\n\n  <!-- Art. 14 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 14<\/div>\n    <h2>Modification des CGV<\/h2>\n    <p>Le Prestataire se r\u00e9serve le droit de modifier les pr\u00e9sentes CGV \u00e0 tout moment. Les CGV applicables \u00e0 une mission sont celles en vigueur \u00e0 la date de signature du devis correspondant. Le Client sera inform\u00e9 de toute modification substantielle par e-mail ou lors de la signature d&rsquo;un nouveau devis.<\/p>\n  <\/div>\n\n  <!-- Art. 15 -->\n  <div class=\"article\">\n    <div class=\"article-num\">Article 15<\/div>\n    <h2>Droit applicable et juridiction comp\u00e9tente<\/h2>\n    <p>Les pr\u00e9sentes CGV et tout contrat en d\u00e9coulant sont soumis au <strong>droit fran\u00e7ais<\/strong>.<\/p>\n    <p>En cas de litige, les parties s&rsquo;engagent \u00e0 rechercher une solution amiable dans un d\u00e9lai de 30 jours \u00e0 compter de la notification du diff\u00e9rend. \u00c0 d\u00e9faut d&rsquo;accord amiable, le litige sera soumis \u00e0 la comp\u00e9tence exclusive du <strong>Tribunal de Commerce de Toulouse<\/strong>, m\u00eame en cas de pluralit\u00e9 de d\u00e9fendeurs ou d&rsquo;appel en garantie.<\/p>\n    <p>Le Client professionnel reconna\u00eet que cette clause attributive de comp\u00e9tence a \u00e9t\u00e9 port\u00e9e \u00e0 sa connaissance pr\u00e9alablement \u00e0 la conclusion du contrat.<\/p>\n  <\/div>\n\n<\/div>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente \u00b7 Capstone Performance CAPSTONE Performance Retour au site Documents contractuels Conditions G\u00e9n\u00e9rales de Vente Prestations de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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